How to Ace Your CNA/HHA Interview
Do’s and Don’ts for a Successful Interview
Meet Jane Geiger, our Director of Recruiting Strategy! Geiger has been with English Rose Suites and b home Home Care for two and a half years. A vast portion of her job is interviewing potential candidates here at English Rose Suites and b♦home
Home Care. With the magnitude of experience, she has great advice for CNAs and HHAs who may be searching for a job. We sat down to talk about the do’s and don’ts of interviewing and what makes an interview successful.
“The first thing I notice in a potential candidate during the interview itself, is a firm, confident handshake and a big smile upon meeting,” said Geiger.
“It shows me someone who really seems excited to interview and is happy to be here,” she added.
Being personable right off the bat makes a great first “in person” first impression. How can you make a good initial impression?
Communication is crucial. It’s often how you will leave a first impression. Communication shows your dependability. It’s essential to respond to all emails, calls, and texts from your potential employer. If something comes up and you are unable to make the interview, simply call or email to let your potential employer know.
“As a recruiter, we understand life happens and things come up. We are willing to work with you,” said Geiger, Director of Recruiting Strategy.
“If you end up accepting another position, that’s okay,” she added.
Letting the company know you went with another position is the right thing to do.
“We so appreciate you letting us know if that does happen because if that [position] doesn’t work out the way you thought, you haven’t burned any bridge with us. You can always reach back out to us and see if we have open positions and potentially set up another interview,” said Geiger.
Communication is such an important piece of your role as a CNA/HHA that recruiters take note on your communication skills before even meeting in person.
Do your research before going in to your interview. Gain a sense of the company’s culture and values by visiting their websites. This should give you a little more insight on the company as well as the position you are applying for. It will help create the questions for YOU to ask during the interview which shows your interest in working specifically for them.
Knowing who they serve, what they expect from their team and what services you will be responsible for providing is important.
“Companies are always very proud of the services they provide and work they do and are flattered when someone discusses what they have researched about them,” said Geiger.
Give your interviewer 100% of your attention! It is so important to keep your phone turned off and out of site. Don’t check your watch, yawn, or fidget. Be attentive to the questions you are asked and find creative answers. Your goal is for them to remember YOU. Just think of how many people give the same answers to the questions being asked. The interviewer has asked them MANY times.
“The question I ask where I get the same response from almost everyone is ‘what’s the best part of the job?’” said Geiger.
Everyone answers, “I LOVE my Residents.”
“Of course you do, we all love our residents. Instead tell them why! Give them specific examples of the joys they bring you,” said Geiger.
Being specific and detailed is what will set you apart from the rest. Be unique, be memorable, and be genuine! One thing you should not do during an interview? Don’t seem bored, don’t be boring! This is your chance to shine above all the rest.
No matter what type of position you are applying for, these tips can be applied to just about any job. Remembering to communicate effectively, be informed on the position and company you are applying for and most importantly, be attentive during your interview will help ace that interview. We wish you luck on your job hunt!
English Rose Suites and b♦home Home Care are currently hiring CNA and HHA positions. If you are interested, click here to apply or contact Jane Geiger at firstname.lastname@example.org