Zach Parlier’s position with English Rose Suits and b♦home Home Care has evolved into a unique, important role between the Residents and Caregivers. Parlier, Employee Relations and Knowledge Coordinator, came to English Rose Suites and b♦home Home Care with a passion for caregiving and a desire to make a difference.
“Zach is truly a ‘one in a million’ individual with a deep passion of caring for elders and enhancing the life at English Rose Suites for not only our Residents but our Staff and families as well,” said Jayne Clairmont, Owner and CEO of English Rose Suites and b♦home Home Care.
Impact at a Young Age
Alzheimer’s disease made an impact on Parlier’s life at a young age. When he was 12 years old, his grandfather moved into his family’s home for a number of years after his mother, a registered nurse, had agreed to care for his grandfather after an Alzheimer’s diagnosis.
Being homeschooled, Parlier was always around his grandfather often and experienced his cognitive and physical decline firsthand. At 14, he started assisting with his grandfather’s daily cares and spent the better half of his days with him.
“I would sit and do homework in his room for hours at a time, engaging him in conversation and truly building a relationship with him, beyond just being a grandson,” said Parlier.
At 16, Parlier began Post-Secondary school at the technical college in Rochester, MN taking a CNA course and receiving his Certified Nursing Assistant certificate.
“Naturally I ended up taking a CNA course and became certified. I took my first CNA job at a small nursing home in Pine Island, MN. I would care for my Grandfather in the morning, work a PM shift as a CNA and then return home to provide his PM cares,” said Parlier.
His grandfather’s journey with Alzheimer’s disease impacted his young life and instilled in him a desire to improve the quality of life for those living with dementia.
Journey to English Rose Suites
After his position at the nursing home, Parlier went on to work at the Mayo Clinic as a Nursing Assistant and later had the opportunity to be a part of a transitional team that would work to bring a “Person Centered” model of care to his department.
“I had the privilege to work with a consultative team from an East Coast memory care company as well as collaborate with the Alzheimer’s Disease Research department at Mayo Clinic. I truly value every minute of that experience,” said Parlier.
Following the “Person Centered” transition, Parlier began instructing dementia training for the entire organization at Mayo Clinic Charter House gaining wonderful experiences and knowledge that have led him to continue in his role at English Rose Suites.
Parlier started at English Rose Suites and b♦home Home Care May of 2018 as the Employee Relations and Knowledge Coordinator.
“Just like anyone at English Rose Suites, I wear many different hats. Essentially my role is to guide and coach our new Caregivers to their fullest potential in caring for and relating to our Residents,” said Parlier.
Starting upon hire, Parlier spends time with each Caregiver before they are even formally hired. He takes time with them to share the mission and values and discuss what it truly takes to be a successful caregiver with English Rose Suites and b♦home Home Care.
“We take the hiring process very seriously and use this time to gauge shared philosophical beliefs in the area of memory care,” said Parlier.
Once hired, Parlier is with them during their classroom orientation, instructing dementia training. During the Staff’s time training on the floor with the Residents, he is always checking in with them and their trainers to ensure the transfer and embedding of knowledge is happening.
This is when the essential part of his job truly becomes building that relationship with the new Caregivers.
“Throughout their first days, I continue to check in with the new Caregivers assuring there are checks and balances and providing any necessary coaching along the way,” said Parlier.
No two days are ever the same. There are very few days that Zach has not been in all homes throughout the day.
“On any given day, I could be working as a Caregiver, conducting a care conference, instructing dementia care or going to lunch with a Resident. I truly have the opportunity to see each Resident’s journey through every perspective,” said Parlier.
When asked about the best memories or moments in his two years with English Rose Suites and b♦home Home Care, they all have a common theme: being with the Residents. The joy of taking walks around the neighborhood during the warm months with the Residents.
“There is Something about being in nature and exercising brings out the most interesting topics of conversations. The one-on-one conversations that I get to have with the Residents during these walks will forever be cherished,” said Parlier.
The details about the Resident’s and the lives they have lived fascinates him.
Parlier said, “I love every minute of being with them, in whatever moment they are in.”
English Rose Suites and b♦home Home Care is blessed to have such a caring soul who always thinks of the Residents first, on our Company’s team.