Our Heroes ~ Caregivers
If you take a minute to think about what it means to be a hero, many characteristics fall in line with our Caregivers at English Rose Suites and b♦home Home Care. Admirable, courageous, hardworking, and compassionate describe most heroes. Heroes sacrifice and persevere with determination as do our Caregivers.
English Rose Suites and b♦Home Home Care is beyond grateful for the dedicated, caring Staff that show up every day to make a difference in our Residents’ and Clients’ lives. During a strange and challenging time for everyone, we show appreciation to our frontline Heroes at English Rose Suites and b♦home Home Care.
Recently, our Leadership team, with the help of their kids and grandkids, created signs to thank the Caregivers for their hard work and show our appreciation. The Leadership team placed the signs in the driveways and sidewalks leading up to the home.
“We wanted to show both the Caregivers and those driving by how appreciative we are of the hard work they do each and every day. The Staff are truly doing such an amazing job adjusting and always being ready to tackle each new day with a smile,” said Vicki Martini, Vice President of Operations and Marketing.
The Outside Looking In
Not only is this a difficult time for the Staff having to adjust each day to follow the ever-changing rules and regulations to protect our Residents, so too, have families needed to adjust.
This is a difficult time for family members who have gone from seeing their loved one daily to no in-person contact at all. Even through this challenging time, Families have been very appreciative and supportive of the Staff. Families of our Residents have been graciously generous.
From having Jimmy John’s sandwiches delivered for our Residents and Staff at one house and Families bringing in fruit trays and cookies to another home to Families giving staff Target or Amazon gift cards has shown their tremendous appreciation and support.
“Before Covid, I spent a lot of time with my mom, which meant I spent a lot of time with Staff. Their jobs are HARD! Lifting, showering, feeding, entertaining, always busy, but always so caring,” said a Resident’s Daughter.
Now she comes for “front door visits” with her mom.
“When I stop by and peer into the window and see the Staff spontaneously hug her, brush her hair and see her smiles, I am temporarily comforted. These wonderful caregivers need to be cheered for and deeply thanked,” she added.
The Staff have been diligent in making sure to find time for FaceTime and Skype calls for the Residents and their Families.
“When I FaceTime with my mother, I see and hear the Caregivers in the background engaging with the other Residents, having fun while also being able to be present with our call. They engage with both my mother and me,” said Debbie, Resident’s daughter.
The Staff are making sure Families feel supported and connected.
“Their engagement with us helps me feel at ease and know that I am still part of the English Rose Suites family even though I cannot be there in person. They are “me” when I can’t be there to give hugs, words of encouragement, invoke smiles and laughter,” she added.
We are lucky to have such supportive families during this tricky time. It’s not an easy time for anyone, but we can get through this together if we show support for one another.