Dear English Rose Suites,
It is with sincere appreciation that we write to say thank you to the amazing staff at English Rose Suites who took incredibly good care of our father, Bill Brown, over the last 4 1/2 years. Dad suffered with dementia from concussions he endured during his NFL/Viking career. The love, care and compassion that they showed was above anything we could have ever anticipated! From the very first day he arrived, we just knew that he was in the right place. Hands down, we believe English Rose is the best place for dementia care in Minnesota. Dad was in a previous facility and we had toured many others. Dad actually felt like he was in his own home.
The staff was always so gracious and accommodating every time we came to visit. The professionalism and attention to detail at English Rose is what sets the care facility apart from the rest. From special occasions, holiday parties, music gatherings to our own parties we would have with dad and family, English Rose made them all special for not only the residents but all the families. They kept dad safe. They went above and beyond getting dad to his special events outside the home when he could still participate. Many of the staff members have been with English Rose for years, this speaks volumes this being their true passion as shown in how they loved and cared for our dad.
Having the amazing medical team that was able to come to him in the home made it so much easier on dad and the family. It was very important to us that dad could live at English Rose until his last day. The care of Tiffany, Katie and Jennifer on his final day was amazing. They not only cared for him as if he was their own father but also took care of all of us as we were going thru this hard process.
We will always cherish these special days and moments that we shared with dad knowing that he was receiving the very best care possible.
With Love and Appreciation,